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All high-priority incidents classified as Priority 1 or Priority 2 must be reported via phone in addition to being logged in the portal. Please call +46 31 760 51 80
To help you get the right support as quickly as possible, please select a case type below that best matches your need.
Use this option to report any unexpected disruption or malfunction in your services or broken hardware.
A formal request for something new to be provided. Ex. RMA Requests, Battery swap. Move asset to new site.
A formal proposal to alter an existing product or service.
New feature requests.
Select this option if you need help with your current orders, or if you are interested in purchasing additional products / services.
Smart Solutions for efficient Digital Flow throughout the value chain
Industrial software. Data capture, retail and mobility hardware. IoT and RFID. Printing, automation, labelling management and consumables.
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Idnet AB
Mölndalsvägen 30 B
412 63 Göteborg
031-760 51 00
